Privacy Policy

Last updated: December 2024

1. Introduction

Garden Fine Jewellers ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services at our Hatton Garden location.

We are registered in England and Wales. Our registered address is No 38 Hatton Garden, London, EC1N 8EB.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Name and contact details (email address, phone number, postal address)
• Information about items you wish to sell or have valued
• Identification documents (required for certain transactions)
• Payment information when you complete a transaction
• Communication history between you and our team

3. How We Use Your Information

We use your information to:

• Provide our jewellery valuation, buying, and selling services
• Respond to your enquiries and requests
• Process transactions and send related information
• Send you updates about our services (with your consent)
• Comply with legal obligations (e.g., anti-money laundering regulations)
• Improve our website and services

4. Your Rights

Under the UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Request erasure of your personal data (subject to legal requirements)
• Restrict processing of your personal data
• Data portability
• Object to processing
• Withdraw consent at any time

5. Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us: